Make up classes are only given for illness or if we have canceled the class due to the weather! They are not given for vacations, recitals, other sporting events, graduations, etc,etc,etc! No exceptions!

As a courtesy to us, if your child will not be coming to their class, no matter what the reason, please call and leave a message letting us know as soon as you know! We're pretty sure you'd like to know if someone wasn't coming to a party, wedding, etc., that you're having! And this makes it possible for us to call another child and schedule a make up for them.

Remember!

It could be your child needing a make-up class one day!

**All make-up classes will expire by the end of September 2017**

Any make-up classes from 2016 or before have now expired! 

Refunds are only given if your child is unable to attend during our whole season due to illness and you called and discussed this with us! And if this is the case, a doctor's note must be given stating they are unable to swim at all!

 What to do if you're child gets sick before you've even begun your session!  and they'll miss the 1st few days of classes due to illness, they may not be able to start a few days into the session. If they're very young or have never been, it's to their benefit to start with the class on the 1st day. If they've attended before, we will need to discuss and decide if they may start a few days late. Otherwise, you will need to reschedule them for a different session and a doctors note will be required this year!** A make up class is only given due to illness or if we have to cancel due to bad weather (**weather make-ups will be done in August!)but, please read more about this on the illness and weather policy page!**

If you fail to show up for your scheduled session,you will lose your deposit! Or if you miss your 1st few days of your session for whatever reason and do not notify us- (We do not call you to remind you of your starting date!) you are not eligible for make-ups for the missed days , so don't forget when your session begins!

 We do not pro-rate or deduct make ups. If you end up with missed classes during your session, you will have to take your make up classes after you've finished your 2 week session. 

 Make-up classes may not be given or traded to friends, neighbors,cousins,etc. The child that received them,must be the one to do them. But if you have siblings in a class, then you may use the make ups you have on a brother or sister you feel needs them the most, or divide them equally between them, if you would like.

So, if you choose a session knowing you will be missing classes for any reason other than illness or weather, please note that you will still have to pay the full amount and no make-up will be given for the days you miss. And we do not pro rate classes.



What to do if your child gets sick

 during their session

During your session, if your child gets sick and will not be coming to class, you will need to call the school-305-661-3820- as soon as you know and no less then 3 hours before your class and leave a message with their name and their class time. A doctors note will be required and brought to the school when your child next comes back.  If you know in advance from the doctor how many days they will miss, you do not have to call each day, but you will need to let us know how many classes they will miss when you call. If you're not sure how many days, then you will have to call each day they are missing class.

We will not need to call you back when they're only missing a day or two because we cannot schedule the make-up class until after your session is completed anyway! But, if your child will not be able to complete their session due to illness, please leave that information in your message and then of course we will call you back to discuss this!

And please remember you do need to call 3 hours or more before their class if they are not coming! If you fail to let us know in advance you will not be eligible for a make-up class! Calling the day after or telling us the next time you come to class will have counted as a no-show and you have lost your childs class!!   This policy is the same for scheduled make-up classes! If you fail to let us know you're not coming 3 hours or more, you lose the make-up class!

 And the earlier we know, the more helpful it is for us because if we have enough time, we may be able to call someone and schedule a make-up! Remember this helps you as well because it may be your child eventually that needs a make-up! And by knowing who's not coming, we'd be able to call and let you know yor child may come for their make-up! So, it helps everyone when you call!

If you have more than one child attending a class and one of them will not be coming, but the others will, you will need to call and let us know who is not coming 3 hours or more before! If you tell us at the time of class or have a friend tell us at class time, you will lose that class and your child will not be eligible for a make-up class! So you need to call for each child you have in the class!!

The first few days of a session are so important and your child benefits so much from being here the first 3 to 4 days! Especially if they aren't happy about coming, so if they just have a runny nose or a low grade fever, please try to bring them! Even missing one day out of those first few days makes such a difference on their getting happier and comfortable with us and with coming! We can always watch them and if we see that they really aren't themselves and really don't feel well, we'll bring them out to you, but being here, even if it ends up only being for 10 to 15 minutes, it's so good for them! And you will still get a make-up class if they don't do the whole class. Our pool is heated, so they won't be sitting in a cold pool! So please keep this in mind!

 If you call and say that your child is not coming, you cannot just change your mind either and deside to just show up without 1st calling to see if it's okay to bring them. If you told us you weren't coming, we may have already scheduled another child for a makeup class.

 If you do end up with make ups during your 1st session and you're already signed up for another session or planning on taking another one, you might want to wait until you finish the 2nd session and do all your makeup classes at one time!

Make-ups cannot be scheduled until your session is over and we do not pre-schedule them. You will have to call and schedule the make-ups, but do not call during your session.

And don't forget to check out our maintenance program!! You may do the make-ups then if you're signing up for these classes. They're a great way for your kids to keep up the skills they learned,practice and learn even more when attending our maintenance program classes! Check it out on our maintenance program page!

Please read the 'How to schedule your make-up classes' page to find out that information!