**All make-up classes from 2019 and before have now expired**

**PLEASE NOTE***

Any eligible make-up classes your kids may end up with,we will put their name on our "Needs a Make-up" list and we will call you back when we are able to fit them in! (Illness make-up classes do take priority over the weather ones!) So, if you don't hear back from us right away it means we aren't able to fit them in yet, but we will do our best!! Please read on to find out how to get on the list! Thanks!

Make-up classes are only given due to illness (with a 3 hour advance notice and accompanied with a doctors note) or if we canceled from bad weather. They are not given for vacations,graduations, recitals,other sporting activities, birthday parties, etc! And the make-up's from when we canceled due to the weather are done in mid August! Please read a little farther down the page for that info!

 Reminder!!! If you did not call during your session, leaving us a message 3 hours or more before your class to let us know your child was sick or if you had more than one child in class and you did not leave us a message 3 hours before letting us know which child was not coming (as is explained on the 'what to do if your child gets sick' page) your kids are not eligible for a make up. And regarding weather make-ups, if you did not come to class and wait, along with the other parents waiting here until we made our decision, even if we did end up not swimming, your child will have been considered a no-show and you are not be eligible for that make up class either! Sorry!

***Please note!!!***

All make-ups will expire at the end of December of this year 2020! If you are planning on doing our maintenance classes you may do the make-up classes then, you do not need to do them right now, but you will need to call before the end of December and have their name put on our "Needs make-up classes" list and we'll call you when a class becomes available! We do not call you back until we're able to fit them into a class They cannot be done next summer (2021) unless your child could not attend their classes during our entire 2020 season due to medical reasons given with a Drs. note and/or it was pre-approved by us, this year, to do them next summer) SO PLEASE DON'T FORGET TO CALL! 

What to do if your child has make-ups from illness

***If your child does end up with illness make-up classes***

You will need to call and leave a message and then we will put their name on our "needs a make-up class" list. But, we do not call you back to schedule your make-up when you leave your message! We will call you WHEN something becomes available. If we do not call you, this means that we were not able to fit them in yet! But we will do our best to try! It's helpful if you call close to or during a 2 week session that you would like to come to!

So, please do not call back again saying you have not heard from us because we are putting their name on our list and will call when we 're able to fit them into a class!!!!!

Remember, you do not call during your session! You wait until after your session is over to see how many make-ups you end up with in total! 

Below you will find what information you will need to leave in your message!

If we cancel class due to bad weather, these make-ups cannot be done until mid August, so you will need to call us then and leave the information asked of you below. If we find we are able to fit your kids into a class before mid August we will call you! If we do not call you this means we were not able to fit them in and you'll have to call in mid August. Please read the page about our weather policy!

And if your child has make up classes from illness (and you called and left us a message 3 hours before their class notifying us) or we canceled due to bad weather you may do your make ups during our maintenance program. So, there's plenty of time, but they will expire (if you don't call us) at the end of December! So, if you are planning on doing our maintenance classes, your make-up's may be done as your 1st class or classes, so don't forget to check out our maintenance program! It's a great way for your kids to keep up the skills they learned,practice and continue learning even more when attending these classes! So check out the maintenance program page!**

All make-ups will expire in December 2020!

Here is the info you'll need to leave in your message please-

1.Your name and the best phone number to reach you

2.Your child's name and age

3.The session # and the class time they were in

4.The number of make-up classes they have

5. Leave all of the class hours and days of the week that you would be able to do the make-ups. (the more choices you give, the better) and it's helpful if you call close to or closer to the 2 week session that you'd be able to come to! 

**Keep in mind**- After you have scheduled the make up classes, if you do not show up, you have lost those classes!! So, don't forget to mark your calendar! We do not call you to remind you!**

  Here are a few different options

on how you may take the make-up classes!

If you are planning on doing our maintenance program (read more about it on its page) you may wait and do your make ups during maintenance. If you are going to take maintenance classes, the expiration of September may be able to be extended.

If you’re already signed up for another session you may want to wait until that one’s completed in case you end up with more make ups again.

If you have more than one child in class, you may use the make ups on the child needing the classes the most if you would like or if one child has more make-ups than the other, you may divide them so they both come to the same amount of make-ups if this is more convenient for you.

But please remember, the make-ups do expire at the end of December of this year! They cannot be done next summer (unless your child could not do them during our entire season for medical reason's along with a Drs. note and/or it was pre-approved by us, this year, to do them next summer) SO PLEASE DON'T FORGET TO CALL this summer! and get their name put on our 'needs a make-up class' list!!! If we are unable to fit them into one of our sessions, you'll need to call after our last session in August and arrange for them to come during our maintenance program.

If you do not call us, you will lose the classes!

Make-up classes are not offered on the first Monday of a session or Friday’s, unless you missed a Friday, but if you did miss your childs viewing Friday class you may come in and watch on whatever day you schedule your last make-up class on. Just mention in your message that you did not get to come in and watch your last day!  

Please do not call us on a 1st Monday of a session! We are so busy on 1st days already and... we do have to get through the 1st day to see how the classes were and which classes we will be able to add make-ups in to and if we're able to add make-ups in at all that session. We also want to see which class your child will benefit the most from! You may also have to wait until the 2nd week if kids are crying still during the 1st week. So, please wait and call on Tuesday or after of a new session!

 When we call you back,  we will also give you all the class hours and days that we have available.  If the hours we offer you are not good for you, you will have to wait again! So, if at all possible, it might be best to try to take what we are offering when we call, especially if it's only a few classes.  

If you do schedule a make-up class, but then cannot come and you do not call 3 hours or more to let us know you're not coming, you will have lost the make-up! It will be considered a no-show! When we schedule make-ups into a class, at times we may have to add another teacher, so this is why we need to know in advance if you are not coming for your make-up! Calling us a few minutes before class telling us you're not coming does not give us enough time to tell that extra teacher not to come or to add someone else for their make-up instead of your child.

And if you call to say that you’re not coming, you may not just change your mind and show up either. We may have to add another teacher or we may have scheduled someone else.

During our busy time from mid-June to mid-August, we teach 10 classes a day and every 2 weeks it's a new set of children! That’s a lot of kids to keep organized and a lot of make ups too, as you can imagine! So your cooperation and understanding is much appreciated! Many other schools tell you when they offer make-up days and if you cannot come to the day they offer, it's your loss and they don't care! We care! We want your child to do the class or classes they missed! We are trying to do our best!

 And yes, you may see the same things written more than once! But, we do this to make sure you don't miss reading one of our policies and lose your kids class or classes! We're just trying to help your kids attend all the classes you paid for them!